Voice over Internet Protocol (VoIP) is technology that allows you to make telephone calls using an internet (or private network) connection, typically a broadband connection, instead of standard phone lines. The packet technology used in VoIP makes more efficient use of communication channels than traditional telephony. At both ends of the VoIP connection a device is required to turn analogue voice signals into digital signals which can travel via a network connection and vice versa. This can be in the form of an IP PBX, a VoIP Telephone or a VoIP Adaptor. See here for more info.
Why you should switch to VoIP
The main driving force for companies utilising VoIP is substantial cost savings. As VoIP uses your internet connection to carry call traffic the need for copper telephone lines and line rental is eliminated. Call charges are also substantially cheaper using VoIP.
Number Portability /
Moving office location is something most companies do at least once. Changing numbers often leads to disruption & loss of business. The expense of printing new business cards, headed paper, forwarding old lines to new numbers & information line services all add up too. With VoIP, all your numbers, Direct Dial included, are fully portable to any location with internet access.
VoIP is not limited to one location. A company can have several offices with IP links, home workers, remote sites with VoIP telephones, warehouses with wireless handsets, mobile users with soft phones, all connected to a central cloud telecom service. Free calling between each user, and more importantly the ability to reach the correct person at the touch of a button, is a priceless feature.
VoIP allows companies to now have a global presence in any city worldwide. A company looking to attract customers from the UK may find having a local UK number will give them a distinct advantage in doing business with potential customers as well as provide cost savings to the caller. Speechpath can provide local numbers in almost every city worldwide.