PBX Systems | Business Hosted PBX | Hosted IP PBX | PBX Phone System
  • VoIP is the Future of Business Telephony

    Call us now and find our why so many businesses are deciding to make the move to VoIP in 2015!

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    Cloud Telephony

    The future of telephony is hosted in a cloud. Never worry about your telecoms infrastructure again as we take care of everything.

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About CloudWhat is cloud?How It Works PBX vs Cloud Speechpath FeaturesWhy Speechpath?Price Plans

In-house telephone PBX or Cloud Hosted Telephone System

This is a very common decision every business considers when either deciding to upgrade or replace an existing telephone PBX so we try and explain the pros and cons of each. An in-house PBX is generally sold to a customer with the following pros over a cloud based system, and here is our answer to each;

- Voice Quality is better

Our solution is only offered on good quality internet connections. The robotic or garbled voice fears are not valid arguments. In fact, VoIP phone lines have overtaken ISDN/Analogue lines based on consumer confidence in the service. With ISDN being phased out and internet services constantly improving, VoIP is the domineering choice for new and existing customers choosing either an in-house PBX or a Cloud based telephone system. Speechpath also offer HD Voice over their network which is far superior compared to a typical ISDN call.

- What if you are without internet?

With the major advancement of internet services over the past couple of years, internet drops are very rare and even when they do happen are resolved in a very short time. However, should your internet connection drop, internal calls are still possible with our Cloud Service and external inbound calls can be automatically routed to a set of mobile/landline numbers. Outbound calls are only possible if you have a 2nd internet connection as failover. At Speechpath we are the only VoIP provider who offers a 4G backup connection giving you full redundancy if this is vital to running your business.

- Easier to Use and more features with an in-house PBX


While it is common amongst VoIP Cloud Providers to offer a very basic service which can be complicated to achieve base call handling, Speechpath’s service is designed to be simple and intuitive. We have built our platform to provide the basic call handling features with ease, i.e. call hold, transfer and conference calling. We then add extra features, which are again simple to use, but allow the end user to perform tasks which allow them to gain full advantage of our Cloud Platform, e.g. call history, missed calls and phonebooks. Our advanced features go a level above this to provide even more functionality to the end user, see here for more details.

The argument against a hosted PBX phone system for a long time focused on features.  At Speechpath, we used our extension knowledge of a broad range of PBX systems, to provide a feature packed hosted version of our own.  However, in providing these features, we started off with usability, making sure that our hosted telephone system is simple to use, straight forward and logical. We then built features on top of this platform which extended this business tool, proving it to be a valuable asset to any company looking to move beyond PBX systems towards a Cloud based system.

In-house PBX and Cloud VoIP Differences

See below for a feature list of what our Cloud VoIP System offers by comparison to hosted PBX systems.  A PBX phone system is typically tiered in its nature offering varying levels of scalability, but usually on only specific channels. By contrast to a hosted IP PBX system, a Cloud VoIP system allows for a higher level of scalability with more collaboration across the system.

The argument against a hosted PBX telephone system for a long time focused on features.  At Speechpath we used our extension knowledge of a broad range of phone systems, to provide a feature packed hosted version of our own. However, in providing these features we started off with usability making sure that our hosted telephone system is simple to use, straight forward and logical.  We then built features on top of this platform which extended this business tool proving it to be a valuable asset to any company. See below for a feature list.


Conventional Hosted PBX System Cloud VoIP System
Maximum Number of Channels: Depends on PBX System Unlimited
Compatible with all phones: No Yes
Call History: Yes Yes
Local Phonebook: Yes Yes
Remote Phonebook: Yes: Very Limited Yes
Auto-Attendant: Yes but port restrictive Yes: Unlimited
Fax to Email: Not widely supported Yes
Call Parking: Yes Yes
Call Waiting: Yes Yes
Voicemail: Yes but port restrictive Yes: Unlimited
Voicemail to Email: Yes: Very Limited Yes
CRM Integration Capable: Yes: PBX Enterprise Systems Only Yes
Click-2-Call: No Yes
HD Voice: Very Limited and High Cost Yes
Call Recording: Software and Server required Yes: Integrated
Call Transfer: Yes Yes
Mobile Twinning: Not widely supported Yes
Conference Bridge: No Yes
Intercom/Paging: Yes Yes
Call Divert/Forwarding: Yes Yes
Cordless Phone Available: Yes Yes
Door Intercom: Yes Yes
Video Support: Yes: Very Limited Yes
Web Management: No Yes
Call Records: Call Logging Software required Yes
DDI Support: Yes with ISDN Yes
Call Barring: Yes but complicated to set up Yes
Busy Lamp Field: Yes Yes

Contact Us for more information

Take a look at Speechpath Features to see just how much you can do with a cloud based system compared to a hosted PBX system. Give our sales team a call on +353 (1) 619 0619 to discuss moving from your current hosted IP PBX system to Cloud or implementing a Cloud system from scratch. A member of our sales team will provide you with quote or a free on-site demonstration of the system if you would like to see more. Make the move from business hosted PBX to the Cloud and future proof your company communications today. .